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CNEX
Omnichannel experiences that convert browsers into loyal customers

Retail & Commerce

We engineer high-performance e-commerce platforms, inventory management systems, and personalisation engines that power revenue growth across web, mobile, and in-store channels.

$0T

Global e-commerce sales in 2025

eMarketer

0%

Consumers use multiple channels

Harvard Business Review

0%

Revenue from personalisation

McKinsey & Company

Industry Challenges

Understanding the obstacles your industry faces helps us engineer solutions that address root causes, not symptoms.

Cart Abandonment

Average abandonment rates hover near 70%. Checkout friction, slow loads, and surprise costs drive customers away.

Inventory Visibility

Unifying stock across warehouses, stores, and drop-ship vendors to promise accurate availability in real time.

Personalisation at Scale

Delivering tailored product recommendations, pricing, and content to millions of unique visitors without latency penalties.

Multi-Region Expansion

Currency conversion, localised taxation, multi-language content, and regional fulfilment add compounding complexity.

Solutions We Deliver

Headless Commerce Platforms

Composable storefronts on Shopify Hydrogen, Medusa, or custom engines with lightning-fast pages and flexible content.

Compliance & Regulatory

We engineer compliance into every layer — not as a gate at the end, but as a trust signal from day one.

PCI DSS

Payment Card Industry Data Security Standard for transaction processing.

GDPR / CCPA

Consumer data privacy regulations for marketing and personalisation.

ADA / WCAG

Accessibility standards ensuring inclusive shopping experiences.

Case Studies

Real results from real engagements — here's how we've helped organisations in this space.

DTC Fashion Brand

A fast-growing fashion brand needed to migrate from a monolithic platform to a headless architecture without downtime during peak season.

ecommerceweb-developmentdata-analytics

Delivered a Shopify Hydrogen storefront with sub-second page loads, A/B-tested checkout flows, and a composable content layer that editors love.

27%Conversion rate increase
0.8sAvg page load
$4.2MIncremental revenue Q1

Omnichannel Grocer

A regional grocery chain needed unified inventory visibility across 200+ stores with click-and-collect and same-day delivery.

mobile-appsapi-integrationscloud-native

Built a real-time inventory aggregation layer and customer-facing app with store-level availability, dynamic delivery slots, and substitution logic.

200+Stores connected
99.2%Inventory accuracy
42%Online order growth

Industry Insights

01.

Checkout speed is the highest-ROI optimisation

Every 100ms added to checkout latency costs measurable conversion. Prioritise one-tap payments, address auto-complete, and optimistic UI for cart updates.

02.

Inventory truth drives customer trust

Promising items that are out of stock damages brand equity far more than showing "low stock." Invest in real-time inventory feeds before personalisation.

03.

Composable commerce is the long game

Headless architecture requires upfront investment but pays dividends in speed of iteration, channel flexibility, and vendor independence.

Ready to Transform Retail & Commerce?

Let's discuss how our engineering expertise can solve your industry's toughest challenges.