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AI-powered customer engagement that works around the clock

Connekz Agent Integration

Integrate Connekz, our AI-powered conversational agent, into your website or application. Handle bookings, customer support, lead qualification, and complex workflows through natural voice and chat interactions — available 24/7 with human-like fluency.

24/7

Availability

0%

Query Resolution Rate

<0s

Average Response Time

Overview

What We Deliver

Connekz is an AI agent platform that goes beyond simple chatbots. It understands context, executes real actions — booking appointments, navigating users, querying databases — and handles multi-turn conversations with human-like fluency. We integrate Connekz directly into your website, mobile app, or communication channels so your customers get instant, intelligent responses at any hour.

Every Connekz deployment is customised for your business — trained on your products, services, and workflows. We configure custom tool calls that let the agent interact with your existing systems (CRM, booking engines, payment gateways), creating a seamless experience where customers get instant, accurate responses without waiting for human agents. The result is higher customer satisfaction, lower support costs, and leads captured around the clock.

  • Natural Voice & Chat

    Human-like conversational AI that communicates naturally through both text chat and voice interfaces.

  • Custom Tool Calls & Actions

    The agent executes real actions — booking, payments, data lookups — through configurable tool call integrations.

  • Multi-Platform Deployment

    Deploy across website widgets, mobile apps, WhatsApp, and voice channels from a single agent configuration.

  • Business-Specific Training

    Every agent is trained on your products, services, policies, and tone of voice for brand-consistent interactions.

Capabilities

What Sets Us Apart

Lightweight, customisable chat widgets that embed seamlessly into any website with minimal performance impact.

Natural voice interactions over phone and web with real-time speech recognition and synthesis.

Bespoke tool calls that connect the agent to your APIs, databases, and business logic for real action execution.

Direct integration with CRM platforms, booking engines, and payment gateways for end-to-end workflow automation.

Dashboards tracking resolution rates, customer sentiment, common queries, and agent performance metrics.

Conversational AI that communicates fluently in multiple languages, adapting to your customer base demographics.

Our Approach

How We Execute

01

Requirements & Workflow Mapping

We map your customer interaction workflows, identify automation opportunities, and define the agent scope and personality.

02

Agent Configuration & Training

The Connekz agent is configured with your business knowledge, conversation flows, and trained on your products and services.

03

Integration & Tool Call Development

Custom tool calls are developed and tested to connect the agent with your CRM, booking systems, and backend APIs.

04

Testing, Launch & Optimisation

Rigorous testing with real scenarios, phased rollout, and continuous optimisation based on conversation analytics and user feedback.

Tech Stack
Connekz SDKNode.jsVue/ReactWebSocketREST APIsOpenAIAWS LambdaTwilioWhatsApp Business API
Use Cases

Real-World Applications

01

E-commerce Product Advisor

An online retailer deployed Connekz as a product advisor that guides shoppers through selections, answers sizing questions, and processes returns — reducing support tickets by 45%.

02

Healthcare Appointment Booking

A multi-location clinic integrated Connekz for 24/7 appointment scheduling, rescheduling, and pre-visit form collection, increasing booking rates by 60%.

03

Real Estate Property Enquiries

A property developer uses Connekz to handle enquiries, schedule viewings, and qualify leads based on budget and preferences — capturing leads that would otherwise be lost outside business hours.

04

SaaS Customer Onboarding

A software company integrated Connekz into their onboarding flow to guide new users through setup, answer product questions, and escalate complex issues to human agents seamlessly.

Ready to Build Your Connekz Agent Integration?

Let's turn your vision into a high-performance solution that scales with your ambition.